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  • Frequently Asked Questions

    At MODO Ventures, we believe clarity builds confidence. Whether you're exploring automation for the first time or scaling your existing systems, this FAQ covers everything you need to know about how we work, what we offer, and how we help businesses like yours grow—smarter, faster, and with less stress.

🔧 General Services & Solutions

1. What does MODO Ventures do, exactly?
We specialize in optimizing business operations through CRM/ERP systems, workflow automation, managed services, and custom software development—so your tech finally works for you.

2. What types of businesses do you work with?
We work with startups, small businesses, and growing mid-sized companies looking to streamline operations, eliminate inefficiencies, and scale smarter.


3. What problems does MODO Ventures solve?
We help fix inefficient workflows, disconnected software, outdated systems, and time-wasting tasks—replacing them with seamless, automated solutions.

4. How do you tailor your services to each client?
We begin with a strategy session to understand your needs, then build or recommend custom solutions that align with your goals, team, and workflow.


5. Do I need to be tech-savvy to work with MODO?
Not at all. We build systems that are intuitive, train your team, and provide full support so you can focus on your trade—not the tech behind it.


💼 Services & Pricing Tiers

6. What’s included in your $95–$250/month tier?
This is perfect for DIY-minded clients. We provide the software tools, onboarding, and training so you can manage systems independently with minimal setup.


7. What’s the difference in your $150–$997/month plan?
This tier includes managed system support, integration services, light customization, and optimization—ideal for businesses that need ongoing help but not full management.


8. What do your $2,500+/month Managed Services cover?
This is our hands-on, high-touch solution. We manage, maintain, and optimize your tech stack—CRM/ERP, AI tools, automations—so your business runs like a well-oiled machine.


9. Can I switch tiers as my business grows?
Yes! Our services are designed to scale with you. You can move between tiers or upgrade as your needs evolve.


10. Do you offer one-time projects or only ongoing plans?
We offer both. Whether you need a single system setup or full ongoing management, we tailor the scope to your needs.

🧠 CRM, Workflow & Automation

11. What CRMs do you work with?
We work with Zoho, HubSpot, and other leading CRM platforms to tailor each to fit your business model and sales process.


12. Can you help us automate our sales and customer service?
Absolutely. From lead capture to follow-up sequences to automated support, we’ll streamline your entire customer journey.


13. What are “custom workflows”?
These are step-by-step systems designed around how your team works—automated tasks, triggers, reminders, and integrations that reduce manual effort.


14. How will automation help my business?
Automation saves time, reduces human error, improves consistency, and gives your team more time to focus on higher-impact tasks.


15. Will automation replace my team?
No—our solutions are built to support your team, not replace them. We free up their time so they can focus on meaningful work, not repetitive tasks.

🌐 Web, AI, & Custom Solutions

16. Do you build websites too?
Yes! We create functional websites that integrate with your CRM, include hosting, appointment scheduling, invoicing, and more.


17. What is your AI Voice & Chat service?
We deploy smart AI tools that handle inbound/outbound calling and website/chat support, reducing wait times and freeing your team to focus on core operations.


18. What’s a “Universal Inbox”?
It’s a centralized communication hub where your email, texts, social messages, and client interactions live—so nothing falls through the cracks.


19. Can you create custom apps or tools for my business?
Yes. If it doesn’t exist, we build it—from client portals to inventory management dashboards to full-service apps.


20. Do you offer social media automation too?
We do. From scheduling posts to integrating metrics with your CRM, we help manage your presence with less effort.

🔄 Process, Support & Setup

21. What does the onboarding process look like?
We start with a discovery call, define your goals, map out your current systems, and then implement, test, and train—all within a custom project timeline.


22. Do you offer training for our team?
Yes. We provide clear documentation, video tutorials, and hands-on training to ensure your team is confident using your new tools.


23. What kind of support do you offer after setup?
Our support includes troubleshooting, updates, workflow changes, and new automation as your business evolves.


24. How fast can we go live?
Depending on the scope, basic setups can launch in 1–2 weeks. Larger builds or custom apps may take 4–8 weeks with ongoing refinement.


25. Will we have a dedicated point of contact?
Yes, you’ll always have a dedicated strategist or project manager to ensure smooth communication and consistent progress.

🔒 Trust, Transparency & Results

26. How do I know this will actually help my business?
We don’t just sell tech—we solve problems. Every solution is built with ROI, efficiency, and sustainability in mind. You’ll see the difference fast.


27. What’s the ROI of working with MODO?
Our clients save time, increase output, reduce operational costs, and gain peace of mind. For most, the results are measurable within 60–90 days.


28. Are your solutions secure and compliant?
Absolutely. We follow best practices for data protection, privacy, and compliance across all platforms we implement.


29. Can MODO Ventures help my business scale?
Yes. Whether you’re a one-person operation or a 50-person team, we build infrastructure that grows with you—without breaking.


30. How do I get started?
Easy. Schedule your free first strategy session at buildwithmodo.com and let’s explore how we can transform your operations together.